a deck covered in large hail

Responding to Hail Damage

Published On: June 12th, 2017

According to DeckTec repair and restoration specialist Vince Stover, it’s only when you file a claim that you find out how good your insurance company actually is – this is when the rubber hits the road. Contact your agent with questions about your coverage before the next storm hits, and be sure to patch any […]

According to DeckTec repair and restoration specialist Vince Stover, it’s only when you file a claim that you find out how good your insurance company actually is – this is when the rubber hits the road. Contact your agent with questions about your coverage before the next storm hits, and be sure to patch any policy holes.

What you want as a DeckTec homeowner is to have your investment fully restored to its pre-storm condition. DeckTec does not use subcontractors. We create high-quality, unique custom decks, and our craftsmen are the only ones qualified to repair them.

It’s your right as a policy holder to decide who performs your deck restoration. Be aware that a substandard restoration can VOID your DeckTec warranty – and no one wants to see this happen, least of all us. You may get resistance or conflicting information from your insurance company or roofer, but rest assured that you always have the right to deal directly with DeckTec.

Managing storm damage and insurance claims is stressful for anyone. We hope to make the process a bit easier for you with this handy guide. Please don’t hesitate to call us at 303-277-1550 with any questions.

Step-by-Step Instructions

  • Call your insurance company immediately. Tell them that your home was hit by hail.
  • Your insurance company will have a Catastrophe Assessment Team (CAT) member evaluate your property damage in person.
  • Your insurance company will determine whether you get full replacement costs or a proration, depending on how your policy is drafted.
  • Make sure to have DeckTec assess the damage before you agree to the insurance company allocations.

To smooth the process, have your CAT team member or adjuster call Vince Stover at 303-277-1550.

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My husband Matt and I [...] have moved away from the home where we had the beautiful deck and outdoor living space you created.  We will forever remember fondly that beautiful deck, and the hard work you did during a very bad economic time to fix problems around the foundation of our home.  Steve, Keith, and all of your workers were fabulous and we sent several of our friends your way with referrals.  We are sure that your deck helped us get a wonderful offer on our home.

Nancy & Matt, Lakewood

We just wanted to tell you how much we enjoy the decks DeckTec constructed at our home. Their use is a constant joy. We continually receive compliments on the design and quality of your work. We look forward to many years of use.

Eric & Gloria, Arvada

DeckTec are absolute pros. They just finished a big deck and roof cover project at my house. The total experience from working with Steve in Design and Sales, Keith in Project Management, and Charlie, Josh, and Hank in Construction was nothing but 6 star service. 100% on time and on budget with craftsmanship and quality. Skip the “Hammer and Nails” contractors and go with DeckTec if you want an “Outdoor Living Space”. Call these people – you will not be disappointed.

Dave & Sheila, Centennial

I just wanted to let you know how pleased I am with the work Decktec completed refinishing my deck. It hasn’t looked this good since it was new sixteen years ago. Decktec was very professional, polite and willing to work with me to get the exact color of stain I wanted. I would recommend Decktec to anyone who wants a complete job from the great construction work starting the job, to its thorough cleanup. I’m happy my neighbor referred me to Decktec. You are the fourth company I’ve had refinish my deck and will now be the only company I use going forward.

Rob, Littleton