What to do About Hail Damage to Your Deck
I suspect you may have sustained hail damage from our recent series of spring storms. How do I know? Because I, too, got whacked by these spring storms. Hail can wreak havoc on your home, your deck included. Depending on the hail size and intensity of the storm, hail will pummel your deck floor and […]
I suspect you may have sustained hail damage from our recent series of spring storms.
How do I know?
Because I, too, got whacked by these spring storms.
Hail can wreak havoc on your home, your deck included. Depending on the hail size and intensity of the storm, hail will pummel your deck floor and railings. The effect of hail stones on a deck damages the most visible areas of the deck, leaving your outdoor oasis visually displeasing and exposing the surfaces to more significant sun damage if not repaired. In extreme cases, hand railings and verticals are literally shredded, creating a dangerous risk of injury.
Luckily, DeckTec is the Metro’s deck damage expert. We’ve repaired more hail-damaged decks than anyone in the state. Our crews are fully prepared to refresh your hail-damaged deck to its full potential. Ensuring you don’t miss any time outdoors this summer. Even better, your insurance policy can help cover the repair costs.
But, please, beware.
Since DeckTec is recognized as the premier hail damage solution, our estimate is often garnered by contractors and submitted to insurance companies for more money(1). The work is then subcontracted to a cheaper company while the point contractor pockets the difference. Instead, DeckTec is fully capable of working directly with your insurance provider. Please follow these instructions to ensure you get the best service and avoid getting taken advantage of.
What you can do to ensure a proper restoration of your deck:
- Insist on your insurance provider and roofer/general contractor that you contract directly with DeckTec. This is critical for us to offer you the best service possible. Recall when you hired us initially, we don’t use sub-contractors and don’t work in that capacity ourselves.
- This may be met with some resistance from the insurance provider and/or roofer, but it is your right as a policyholder to select who performs the restoration of your deck. Simply put, it is ok to deal directly with DeckTec regardless of what your roofer or insurance liaison told you.
- If you have any questions, please don’t hesitate to call us directly at 303-277-1550. We look forward to restoring your deck to optimal condition.
In your service,
Steve Sparhawk
President DeckTec, Inc.
(1) A typical insurance claim will work something like this:
- The insurance company establishes a point of contact (typically the roofer replacing your roof). This contractor is then loosely defined as “in charge” of securing all other contractor bids for the restoration of your home (gutters, siding, windows, sheds, fences, and, yes, decks).
- As the premier deck company in the area for 25 years, we are often chosen by the roofer to provide a “bid” for the work needed to restore the deck to whole. Unfortunately, what we have seen is the roofer will often use our proposal to secure more money for the claim and then talk their client (YOU) into using a cheaper, often unqualified person or company, so they can pocket the difference to increase their profit.
- You are left with a substandard restoration that can VOID your DeckTec warranty.
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My husband Matt and I [...] have moved away from the home where we had the beautiful deck and outdoor living space you created. We will forever remember fondly that beautiful deck, and the hard work you did during a very bad economic time to fix problems around the foundation of our home. Steve, Keith, and all of your workers were fabulous and we sent several of our friends your way with referrals. We are sure that your deck helped us get a wonderful offer on our home.
We just wanted to tell you how much we enjoy the decks DeckTec constructed at our home. Their use is a constant joy. We continually receive compliments on the design and quality of your work. We look forward to many years of use.
DeckTec are absolute pros. They just finished a big deck and roof cover project at my house. The total experience from working with Steve in Design and Sales, Keith in Project Management, and Charlie, Josh, and Hank in Construction was nothing but 6 star service. 100% on time and on budget with craftsmanship and quality. Skip the “Hammer and Nails” contractors and go with DeckTec if you want an “Outdoor Living Space”. Call these people – you will not be disappointed.
I just wanted to let you know how pleased I am with the work Decktec completed refinishing my deck. It hasn’t looked this good since it was new sixteen years ago. Decktec was very professional, polite and willing to work with me to get the exact color of stain I wanted. I would recommend Decktec to anyone who wants a complete job from the great construction work starting the job, to its thorough cleanup. I’m happy my neighbor referred me to Decktec. You are the fourth company I’ve had refinish my deck and will now be the only company I use going forward.